"Duplicate Product Code"

J. Renfield

Backers' Beta Tester
Backers' Beta Tester
Nov 19, 2017
11
18
Are any of you receiving this problem on Steam?

I just decided today to unlock everything pertaining to my backer status (survey, review, confirm, etc.) and when I went to steam with the Backers Code I receive and followed the instructions to download, I'm told it's a Duplicate Product Code and I can't download the game.

This is frustrating since not only was I waiting for the game but also the music since I backed the music bundle as well. I don't know if this is where my question is supposed to be placed but I really need help.
 
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