1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Them's Fightin' Herds is now out on Early Access!
    You can buy it from these links.
    Humble Bundle // Steam

  3. 26.6.18: Situation update

    Current Early Access Patch: 8-18-2018

Backer Status forum privileges

Discussion in 'General Discussion' started by ManeSix, Feb 3, 2016.

  1. bradley leek

    bradley leek Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    believe i made account with same email on indiegogo seems im still marked as a new member then got the flair was as Lusciously Bearded Unicorn.
     
  2. Nexus_uno

    Nexus_uno 「CRAZY DIAMOND」
    Backers' Beta Tester

    Messages:
    17
    Likes Received:
    52
    My account hasn't been updated, I have the $150 Huoshan Soldier, I had a thing with my emails but it was all fixed so my forum and indiegogo one match if you need to verify.
     
  3. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    You're right. Upgrade system didn't catch it, somehow. Fix'd.
     
  4. Palomino Pone

    Palomino Pone Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    3
    Likes Received:
    1
    I pledged at the Menacing Shadow tier but I don't have access to the new beta sections.
     
  5. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    And now you do!
     
  6. koscum

    koscum Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    8
    Likes Received:
    2
    I am a Unicorn, but my Luscious Beard is missing, so I'm still just a Crowdfund Backer. Could this be because I contributed using +indiegogo alias? This did break few of my accounts on few other sites (some people need to learn how to code e-mail validations and database queries properly -_-).
     
  7. Shift

    Shift Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    4
    Likes Received:
    0
    I made my account pretty late into the forums' lifespan and never really did anything with it, since I am a gross smelly Mac user so there's no Beta for me. THAT BEING SAID oh nooo, I'm using my Indiegogo E-mail and I'm not flagged as a backer, here.

    edit: Okay, apparently I am but I'm just too dumb to know how to use the forums. Disregard me.
     
  8. Rei_zero

    Rei_zero Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    I'm apparently not flagged (backed at the winter sprite level)
     
  9. Flash Heal

    Flash Heal Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    2
    Likes Received:
    0
    After reading the announcement on Facebook decided to look into this and find I dont have the Backers either.
     
  10. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    Fixed both above.

    Still, mentioning in here for the people PMing us.

    If you just registered, it might take up to 24 hours for your status to update, as mentioned in the FAQ linked in announcement
     
  11. Web of Hope

    Web of Hope Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    Have not been fixed with the flair. looks like it's been about a week, but I literally only knew about this in the last five minutes so whoops lol
     
  12. Link1021l

    Link1021l Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    Thought I sorted this out in Feb of last year, not sure what happened but I'm not seeing the beta tester flair or anything. I'm not even seeing the backer flair at all, which I know I had before. Double checked and my email is my indiegogo email as well if you want to verify =].
     
    #172 Link1021l, Apr 19, 2017
    Last edited: Apr 19, 2017
  13. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    Fixed both above.

    Most likely. Indiegogo delivers an xml database, and then our system looks for matches to forum accounts in that xml database. If there's no exact match, it skips it. When you're dealing with information such as e-mails (in this case) or user-input personal information (such as shipping addresses or the like), you really don't want to mess with the results you get to crop out (or add in) aliases. That's an easy way into upgrading false positives and wrong accounts.
     
  14. Darren Taylor

    Darren Taylor Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    Hi there!

    I backed the game for a total of $100 (Unicorn Wizard Tier) and would like to know how I can get the beta privilege. Don't want to miss out playing on the epic game and testing it when I can. Any chance I can find out how I can go about adding it to my account? My email address for the forums is the same for Indigogo if that helps?

    Thanks

    Darren.
     
  15. Michael Bottos

    Michael Bottos Roller of Dice
    Backers' Beta Tester

    Messages:
    5
    Likes Received:
    2
    Currently do not have Beta Backer Status tag. I'm pretty sure I've been using the same email.
     
  16. TheGreatSako

    TheGreatSako Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    Hello! Can I ask for some help with getting my beta tester flair, please?
     
  17. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
  18. riverhippo

    riverhippo Arizona's #1 hippo
    Backers' Beta Tester

    Messages:
    10
    Likes Received:
    3
    New to the forums after several months of lurking without logging in. Crowdfunding status has indeed conected my cross info, however I believe I should have Beta Backer status.

    Update: thank you.
     
    #178 riverhippo, Apr 20, 2017
    Last edited: Apr 20, 2017
  19. Firestorm "Danger" Dash

    Firestorm "Danger" Dash Spirit of the Plains Backer
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    Well this might be a interesting turn, but I am on the email that I pledged you all, BUT have changed my Indiegogo email a little while ago. Unsure if that updates the email I pledged to you though. Has been a day since posting privilege.

    *edit* Now I got it, either someone sneakily fixed it for me or the system waited for me to make a post?
     
    #179 Firestorm "Danger" Dash, Apr 20, 2017
    Last edited: Apr 20, 2017
  20. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    ... oh, hey. Problem solved! Didn't have to fix it.
     
    riverhippo likes this.
  21. Frozen Rose

    Frozen Rose Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    Hi~! <3

    Hem... My english is pretty bad, so... Meeeh...

    Sorry, I meant ...

    I don´t see my backer status, I have a "Spirit of the Plains" tier.

    PD: Multi-languaje option is pretty appresiable. <3

    Thank~
     
  22. B. D. Turtle

    B. D. Turtle Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    13
    Likes Received:
    3
    So, I waited 24 hours after making an account, but the system appears not to have recognized me. I backed on the Spirit of the Plains tier, and I'm pretty sure I made this account with the same email.

    Edit, several hours later: It's fixed! Thank you!
     
    #182 B. D. Turtle, Apr 20, 2017
    Last edited: Apr 21, 2017
  23. Meguroko Sylveon

    Meguroko Sylveon Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    3
    Likes Received:
    1
    Hi I recived the 19 april Email & saw a link that took me here. So I figured i check if my account had the backer banner or not (Registered in February) & I lack my backer banner & want to see the problem fixed.

    "edit" If it helps i used the same Email here & there & I pledged 100$ (Unicorn Wizard) +15$ shipping +2$ "Tip Jar - A little"
    & Im the 9104:th Wizard On backerkit.
     
    #183 Meguroko Sylveon, Apr 21, 2017
    Last edited: Apr 21, 2017
  24. Rashy

    Rashy EVO Champ Since Vietnam
    Backers' Beta Tester

    Messages:
    20
    Likes Received:
    9
    Doesn't seem to be showing up for me. I am in the $40 tier, please fix. I do believe that I used a different email to create this account than the one I backed with though, don't know if that helps or not.

    EDIT: Fixed. Thanks for the help! Can't wait for this beta to get started.
     

    Attached Files:

    #184 Rashy, Apr 21, 2017
    Last edited: Apr 25, 2017
  25. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    You need to PM us with your original IGG-bound e-mail and that screenshot there, then we can sort you out
     
  26. Sitting Duck

    Sitting Duck Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    I don't see the flair for $40 tier. Can you fix, please? I originally signed up to a lower tier, upgraded before the cutoff. Hopefully that won't be a problem.

    My email address for the forum is the same as I used for IGG.

    Thanks for your help. :)

    EDIT: Added IGG confirmation screenshot

    EDIT2: And fixed. Thanks muchly!
     

    Attached Files:

    #186 Sitting Duck, Apr 23, 2017
    Last edited: Apr 24, 2017
  27. PBromeliad

    PBromeliad Never Entirely Sure What's Happening
    Crowdfund Backer

    Messages:
    4
    Likes Received:
    8
    Whoops. Scratch that.
    Looks like I got my campaigns mixed up and I wasn't at a beta-testing tier as I first thought. My mistake, sorry for any confusion.
     
    #187 PBromeliad, Apr 23, 2017
    Last edited: Apr 23, 2017
    CactusPearGamer likes this.
  28. Szajn

    Szajn Sheep
    Backers' Beta Tester

    Messages:
    3
    Likes Received:
    5
    Hello guys. I was said to send this message on this thread, so here we go. I got the Guardian Sheepdog tier for 40$ and it seems like I only have the "Crowdfund Backer" badge. I also cannot see any of those new beta forum sections. I also attached my order confirmation. Any way to resolve this?

    EDIT: Alright, everything now seems to be just fine. Thank you Mane6 :)
     

    Attached Files:

    #188 Szajn, Apr 24, 2017
    Last edited: Apr 25, 2017
  29. Adwins

    Adwins Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    31
    Likes Received:
    2
    Who can i contact about an email issue? The email i originally signed up with (and also used for indiegogo) got hacked and i have no access to it. gladly it hasn't affected my ability to sign onto here (though i forgot my password to IGG so that's an issue). Would a simple email switch on those accounts be the answer?
     
  30. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    Well, that's a slight issue. Normally, we'd ask you to PM us with a screencap of your pledge and we'd get you switched, but since you can't access IGG, you will need to handle the issue with them first, then come back to us, and PM us with said screencap, then we'll get you sorted.

    Why do we need you to handle that first?; Account security. If we just swapped e-mails without it, it'd be easier for an unrelated person to hijack your forum account and request a swap, thereby locking legit owners out of the forums and (potentially) the backerkit rewards as well. True, someone could still have gotten into both places, but at that point, there wouldn't be much we could do to distinguish between a backer and a non-backer.

    For the same security reasons, we're going to be temporarily downgrading your account to a regular user. Once you've got the IGG pledge screencap and have resorted your situation there, we'll reupgrade you. Note that if you've got your prior e-mail attached to your backerkit survey, we'll need to swap that out as well.
     
  31. Scout

    Scout Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    3
    Likes Received:
    24
    I recently joined the forums and would love to have access to the beta tester forum. I've attached my IGG pledge screencap - thanks Mane6 team!

    Scout Windsor.png
     
  32. The Albino Maltiz

    The Albino Maltiz "I missed you so much..."
    Backers' Beta Tester

    Messages:
    2
    Likes Received:
    0
    I so excited the beta! but my account still haven't Backer Status...
    (Also, I have a "Guardian sheepdog" tier.)
     
    #192 The Albino Maltiz, Apr 27, 2017
    Last edited: Apr 27, 2017
  33. KumoKumiko

    KumoKumiko Entertainer
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    I'm not sure my account is set up with the flairs or anything...it doesn't look that way? but I did just join the forums so it could still be in-process
     
  34. Rayem

    Rayem Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    13
    Likes Received:
    7
    It appears that I cannot see the backers' beta tester forums and my flair has not been upgraded. I've overcome a lot, so I've got patience.

    Wooo! Resolved.
     
    #194 Rayem, May 1, 2017
    Last edited: May 8, 2017
  35. LA-ndy

    LA-ndy 3SinPI
    Backers' Beta Tester

    Messages:
    1
    Likes Received:
    0
    Sorry to see this thread lately.I just changed the e-mail moment ago.And my status should be Beta Tester i guess.
    Thanks and sorry to bother :)
     
  36. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    We do not have your e-mail on file, it seems. We'll need you to PM us with a screencap of your pledge and whichever e-mail you used for the indiegogo campaign to be able to upgrade your account.
     
  37. RainbowRage

    RainbowRage Servant of Ouroboros
    Backers' Beta Tester

    Messages:
    2
    Likes Received:
    0
    (Sorry for my very bad english) Hello ManeSix, I recently joined the forum and I have Crowdfund Backer status but I have "Guardian Sheepdog" tier and as I understand, I must have Backers Beta tester status. Or I misunderstood something?
     

    Attached Files:

  38. ManeSix

    ManeSix The Powers that Be
    Staff Member Mane6 Developer

    Messages:
    484
    Likes Received:
    1,690
    As per the FAQ.

    Q: I'm a $40+ backer, but I can't see the new forums. Why?
    A: The upgrade system works in batches. if you just registered, it might take up to 24 hours for your account to get upgraded.

    Q: I'm a $40+ backer, but I don't have the new flair. Why?
    A: See answer right above.
     
  39. RainbowRage

    RainbowRage Servant of Ouroboros
    Backers' Beta Tester

    Messages:
    2
    Likes Received:
    0
    Yeah, I just read FAQ a moment ago. Excuse for troubling. Silly me
     
  40. hazuzumi

    hazuzumi Backers' Beta Tester
    Backers' Beta Tester

    Messages:
    2
    Likes Received:
    0
    I don't have the beta tester flair. Like with the backer flair, it's probably because my IGG email at the time of backing was different from what I use now.

    Sorry for the trouble.