Most likely. Indiegogo delivers an xml database, and then our system looks for matches to forum accounts in that xml database. If there's no exact match, it skips it. When you're dealing with information such as e-mails (in this case) or user-input personal information (such as shipping addresses or the like), you really don't want to mess with the results you get to crop out (or add in) aliases. That's an easy way into upgrading false positives and wrong accounts.Could this be because I contributed using +indiegogo alias? This did break few of my accounts on few other sites (some people need to learn how to code e-mail validations and database queries properly -_-).
You need to PM us with your original IGG-bound e-mail and that screenshot there, then we can sort you outDoesn't seem to be showing up for me. I am in the $40 tier, please fix. I do believe that I used a different email to create this account than the one I backed with though, don't know if that helps or not.
Well, that's a slight issue. Normally, we'd ask you to PM us with a screencap of your pledge and we'd get you switched, but since you can't access IGG, you will need to handle the issue with them first, then come back to us, and PM us with said screencap, then we'll get you sorted.Who can i contact about an email issue? The email i originally signed up with (and also used for indiegogo) got hacked and i have no access to it. gladly it hasn't affected my ability to sign onto here (though i forgot my password to IGG so that's an issue). Would a simple email switch on those accounts be the answer?
We do not have your e-mail on file, it seems. We'll need you to PM us with a screencap of your pledge and whichever e-mail you used for the indiegogo campaign to be able to upgrade your account.Sorry to see this thread lately.I just changed the e-mail moment ago.And my status should be Beta Tester i guess.
Thanks and sorry to bother
As per the FAQ.(Sorry for my very bad english) Hello ManeSix, I recently joined the forum and I have Crowdfund Backer status but I have "Guardian Sheepdog" tier and as I understand, I must have Backers Beta tester status. Or I misunderstood something?
Yeah, I just read FAQ a moment ago. Excuse for troubling. Silly meAs per the FAQ.
Q: I'm a $40+ backer, but I can't see the new forums. Why?
A: The upgrade system works in batches. if you just registered, it might take up to 24 hours for your account to get upgraded.
Q: I'm a $40+ backer, but I don't have the new flair. Why?
A: See answer right above.