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Backer Status forum privileges

Nexus_uno

「CRAZY DIAMOND」
Backers' Beta Tester
Feb 4, 2016
17
52
ZA WARUDO
My account hasn't been updated, I have the $150 Huoshan Soldier, I had a thing with my emails but it was all fixed so my forum and indiegogo one match if you need to verify.
 

Palomino Pone

Backers' Beta Tester
Backers' Beta Tester
Feb 3, 2016
3
1
I pledged at the Menacing Shadow tier but I don't have access to the new beta sections.
 

koscum

Backers' Beta Tester
Backers' Beta Tester
Feb 4, 2016
8
2
32
Belgrade, Serbia
I am a Unicorn, but my Luscious Beard is missing, so I'm still just a Crowdfund Backer. Could this be because I contributed using +indiegogo alias? This did break few of my accounts on few other sites (some people need to learn how to code e-mail validations and database queries properly -_-).
 

Shift

Backers' Beta Tester
Backers' Beta Tester
Oct 17, 2016
4
0
I made my account pretty late into the forums' lifespan and never really did anything with it, since I am a gross smelly Mac user so there's no Beta for me. THAT BEING SAID oh nooo, I'm using my Indiegogo E-mail and I'm not flagged as a backer, here.

edit: Okay, apparently I am but I'm just too dumb to know how to use the forums. Disregard me.
 

Rei_zero

Backers' Beta Tester
Backers' Beta Tester
Feb 3, 2016
1
0
I'm apparently not flagged (backed at the winter sprite level)
 

Flash Heal

Backers' Beta Tester
Backers' Beta Tester
Feb 17, 2016
2
0
After reading the announcement on Facebook decided to look into this and find I dont have the Backers either.
 

ManeSix

The Powers that Be
Mane6 Developer
Jan 25, 2016
508
1,836
The Hold
mane6.com
Fixed both above.

Still, mentioning in here for the people PMing us.

If you just registered, it might take up to 24 hours for your status to update, as mentioned in the FAQ linked in announcement
 

Web of Hope

Backers' Beta Tester
Backers' Beta Tester
Oct 18, 2016
1
0
Have not been fixed with the flair. looks like it's been about a week, but I literally only knew about this in the last five minutes so whoops lol
 

Link1021l

Backers' Beta Tester
Backers' Beta Tester
Feb 3, 2016
1
0
Thought I sorted this out in Feb of last year, not sure what happened but I'm not seeing the beta tester flair or anything. I'm not even seeing the backer flair at all, which I know I had before. Double checked and my email is my indiegogo email as well if you want to verify =].
 
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ManeSix

The Powers that Be
Mane6 Developer
Jan 25, 2016
508
1,836
The Hold
mane6.com
Fixed both above.

Could this be because I contributed using +indiegogo alias? This did break few of my accounts on few other sites (some people need to learn how to code e-mail validations and database queries properly -_-).
Most likely. Indiegogo delivers an xml database, and then our system looks for matches to forum accounts in that xml database. If there's no exact match, it skips it. When you're dealing with information such as e-mails (in this case) or user-input personal information (such as shipping addresses or the like), you really don't want to mess with the results you get to crop out (or add in) aliases. That's an easy way into upgrading false positives and wrong accounts.
 

Darren Taylor

Backers' Beta Tester
Backers' Beta Tester
Oct 17, 2016
1
0
Hi there!

I backed the game for a total of $100 (Unicorn Wizard Tier) and would like to know how I can get the beta privilege. Don't want to miss out playing on the epic game and testing it when I can. Any chance I can find out how I can go about adding it to my account? My email address for the forums is the same for Indigogo if that helps?

Thanks

Darren.
 

Michael Bottos

Roller of Dice
Backers' Beta Tester
Oct 18, 2016
5
2
Currently do not have Beta Backer Status tag. I'm pretty sure I've been using the same email.
 

riverhippo

Arizona's #1 hippo
Backers' Beta Tester
Apr 19, 2017
10
3
Dallas, Texas
New to the forums after several months of lurking without logging in. Crowdfunding status has indeed conected my cross info, however I believe I should have Beta Backer status.

Update: thank you.
 
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Firestorm "Danger" Dash

Spirit of the Plains Backer
Backers' Beta Tester
Well this might be a interesting turn, but I am on the email that I pledged you all, BUT have changed my Indiegogo email a little while ago. Unsure if that updates the email I pledged to you though. Has been a day since posting privilege.

*edit* Now I got it, either someone sneakily fixed it for me or the system waited for me to make a post?
 
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Frozen Rose

Backers' Beta Tester
Backers' Beta Tester
Apr 20, 2017
1
0
Hi~! <3

Hem... My english is pretty bad, so... Meeeh...

Sorry, I meant ...

I don´t see my backer status, I have a "Spirit of the Plains" tier.

PD: Multi-languaje option is pretty appresiable. <3

Thank~
 

B. D. Turtle

Backers' Beta Tester
Backers' Beta Tester
So, I waited 24 hours after making an account, but the system appears not to have recognized me. I backed on the Spirit of the Plains tier, and I'm pretty sure I made this account with the same email.

Edit, several hours later: It's fixed! Thank you!
 
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Meguroko Sylveon

Backers' Beta Tester
Backers' Beta Tester
Feb 3, 2016
3
1
Sweden
www.youtube.com
Hi I recived the 19 april Email & saw a link that took me here. So I figured i check if my account had the backer banner or not (Registered in February) & I lack my backer banner & want to see the problem fixed.

"edit" If it helps i used the same Email here & there & I pledged 100$ (Unicorn Wizard) +15$ shipping +2$ "Tip Jar - A little"
& Im the 9104:th Wizard On backerkit.
 
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Rashy

EVO Champ Since Vietnam
Backers' Beta Tester
Feb 4, 2016
20
9
Doesn't seem to be showing up for me. I am in the $40 tier, please fix. I do believe that I used a different email to create this account than the one I backed with though, don't know if that helps or not.

EDIT: Fixed. Thanks for the help! Can't wait for this beta to get started.
 

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ManeSix

The Powers that Be
Mane6 Developer
Jan 25, 2016
508
1,836
The Hold
mane6.com
Doesn't seem to be showing up for me. I am in the $40 tier, please fix. I do believe that I used a different email to create this account than the one I backed with though, don't know if that helps or not.
You need to PM us with your original IGG-bound e-mail and that screenshot there, then we can sort you out
 

Sitting Duck

Backers' Beta Tester
Backers' Beta Tester
Oct 17, 2016
1
0
I don't see the flair for $40 tier. Can you fix, please? I originally signed up to a lower tier, upgraded before the cutoff. Hopefully that won't be a problem.

My email address for the forum is the same as I used for IGG.

Thanks for your help. :)

EDIT: Added IGG confirmation screenshot

EDIT2: And fixed. Thanks muchly!
 

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PBromeliad

Never Entirely Sure What's Happening
Crowdfund Backer
Feb 4, 2016
4
8
Whoops. Scratch that.
Looks like I got my campaigns mixed up and I wasn't at a beta-testing tier as I first thought. My mistake, sorry for any confusion.
 
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Szajn

Sheep
Backers' Beta Tester
Feb 4, 2016
3
5
The Meadow
Hello guys. I was said to send this message on this thread, so here we go. I got the Guardian Sheepdog tier for 40$ and it seems like I only have the "Crowdfund Backer" badge. I also cannot see any of those new beta forum sections. I also attached my order confirmation. Any way to resolve this?

EDIT: Alright, everything now seems to be just fine. Thank you Mane6 :)
 

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Adwins

Backers' Beta Tester
Backers' Beta Tester
Feb 4, 2016
31
2
Who can i contact about an email issue? The email i originally signed up with (and also used for indiegogo) got hacked and i have no access to it. gladly it hasn't affected my ability to sign onto here (though i forgot my password to IGG so that's an issue). Would a simple email switch on those accounts be the answer?
 

ManeSix

The Powers that Be
Mane6 Developer
Jan 25, 2016
508
1,836
The Hold
mane6.com
Who can i contact about an email issue? The email i originally signed up with (and also used for indiegogo) got hacked and i have no access to it. gladly it hasn't affected my ability to sign onto here (though i forgot my password to IGG so that's an issue). Would a simple email switch on those accounts be the answer?
Well, that's a slight issue. Normally, we'd ask you to PM us with a screencap of your pledge and we'd get you switched, but since you can't access IGG, you will need to handle the issue with them first, then come back to us, and PM us with said screencap, then we'll get you sorted.

Why do we need you to handle that first?; Account security. If we just swapped e-mails without it, it'd be easier for an unrelated person to hijack your forum account and request a swap, thereby locking legit owners out of the forums and (potentially) the backerkit rewards as well. True, someone could still have gotten into both places, but at that point, there wouldn't be much we could do to distinguish between a backer and a non-backer.

For the same security reasons, we're going to be temporarily downgrading your account to a regular user. Once you've got the IGG pledge screencap and have resorted your situation there, we'll reupgrade you. Note that if you've got your prior e-mail attached to your backerkit survey, we'll need to swap that out as well.
 

Scout

Backers' Beta Tester
Backers' Beta Tester
Apr 24, 2017
3
24
I recently joined the forums and would love to have access to the beta tester forum. I've attached my IGG pledge screencap - thanks Mane6 team!

Scout Windsor.png
 

The Albino Maltiz

"I missed you so much..."
Backers' Beta Tester
Feb 28, 2016
2
0
Chuncheon
I so excited the beta! but my account still haven't Backer Status...
(Also, I have a "Guardian sheepdog" tier.)
 
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KumoKumiko

Entertainer
Backers' Beta Tester
Apr 28, 2017
1
0
I'm not sure my account is set up with the flairs or anything...it doesn't look that way? but I did just join the forums so it could still be in-process
 

Rayem

Backers' Beta Tester
Backers' Beta Tester
Feb 20, 2017
13
7
It appears that I cannot see the backers' beta tester forums and my flair has not been upgraded. I've overcome a lot, so I've got patience.

Wooo! Resolved.
 
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LA-ndy

3SinPI
Backers' Beta Tester
Oct 18, 2016
1
0
China
Sorry to see this thread lately.I just changed the e-mail moment ago.And my status should be Beta Tester i guess.
Thanks and sorry to bother :)
 

ManeSix

The Powers that Be
Mane6 Developer
Jan 25, 2016
508
1,836
The Hold
mane6.com
Sorry to see this thread lately.I just changed the e-mail moment ago.And my status should be Beta Tester i guess.
Thanks and sorry to bother :)
We do not have your e-mail on file, it seems. We'll need you to PM us with a screencap of your pledge and whichever e-mail you used for the indiegogo campaign to be able to upgrade your account.
 

ManeSix

The Powers that Be
Mane6 Developer
Jan 25, 2016
508
1,836
The Hold
mane6.com
(Sorry for my very bad english) Hello ManeSix, I recently joined the forum and I have Crowdfund Backer status but I have "Guardian Sheepdog" tier and as I understand, I must have Backers Beta tester status. Or I misunderstood something?
As per the FAQ.

Q: I'm a $40+ backer, but I can't see the new forums. Why?
A: The upgrade system works in batches. if you just registered, it might take up to 24 hours for your account to get upgraded.

Q: I'm a $40+ backer, but I don't have the new flair. Why?
A: See answer right above.
 

RainbowRage

Servant of Ouroboros
Backers' Beta Tester
May 1, 2017
2
0
27
Samara, Russia
As per the FAQ.

Q: I'm a $40+ backer, but I can't see the new forums. Why?
A: The upgrade system works in batches. if you just registered, it might take up to 24 hours for your account to get upgraded.

Q: I'm a $40+ backer, but I don't have the new flair. Why?
A: See answer right above.
Yeah, I just read FAQ a moment ago. Excuse for troubling. Silly me
 

hazuzumi

Backers' Beta Tester
Backers' Beta Tester
Feb 3, 2016
2
0
I don't have the beta tester flair. Like with the backer flair, it's probably because my IGG email at the time of backing was different from what I use now.

Sorry for the trouble.
 

Packrat

Backers' Beta Tester
Backers' Beta Tester
Feb 4, 2016
2
0
Sorry to be getting to this late, but I don't have the beta flair can't see the beta forums. My email at the time of backing was different than the email currently associated with my account.
 
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